Are you a highly motivated individual with a passion for helping people? Do you thrive in a fast-paced, customer-focused environment? We are looking for a Service Advisor like you to join our dedicated team and contribute to our continued success in the community.

About Us:

At Fuerst Automotive, we take pride in providing exceptional automotive services with a personal touch. As a family-owned business, we understand the value of teamwork and the importance of motivated individuals who share our commitment to customer satisfaction. We are expanding and opening a second location in Kent and have an immediate need for a Service Advisor.

Why Fuerst Automotive?

• Join a long-standing, family-owned business with a rich history and strong ties to the community.
• Paid and continuous, on-going training.
• Opportunity for career growth and skill development in a supportive environment.
• Work alongside experienced professionals who are passionate about what they do.
• Access to cutting-edge automotive technologies and tools.
• Competitive compensation package and performance-based bonus incentives
• Benefits including medical, dental, and vision insurance, weekends off, paid holidays and vacation time.
• Employee discounts on services and products.

You will support our Community by:

• Greeting customers with enthusiasm and a positive attitude.
• Scheduling appointments and efficiently coordinating service with our skilled technicians.
• Addressing customer inquiries, resolving issues, and maintaining a high level of customer satisfaction.
• Preparing detailed and accurate repair estimates for customers.
• Keeping customers informed about the status of their vehicle.
• Educating customers about routine maintenance and proactive vehicle care.
• Maintaining organized service records and processing invoices and payments accurately.

You will support our Team by:

• Improving sales of service, parts, and accessories
• Building and maintaining knowledge of products and services via on-the-job training and team-building.
• Collaborating closely with our technicians to ensure seamless operations in the shop.
• Assisting with parts ordering and inventory management when necessary.
• Performing opening and closing procedures as needed.
• Other duties as assigned.

Skills and Attributes:

• High school diploma or equivalent; automotive or technical training is a plus, but not necessary.
• Exceptional communication, organizational, time management, and multitasking abilities.
• Willingness to learn and participate in continuing education.
• Self-motivated and driven to excel in a customer service role.
• Proficiency in computer software and point-of-sale systems.
• Committed to delivering top-tier customer service.
• Ability to thrive in a fast-paced, team driven environment.

If you're excited about joining a team that feels like family and contributing to a respected and reputable automotive repair shop, we encourage you to apply and become a part of the Fuerst Automotive family. Your dedication and skills will help us continue to provide top-notch service to our valued customers. Apply now and embark on a rewarding journey with us!

Note: This job description is intended to provide an overview of the role’s responsibilities and qualifications. Duties may be subject to change based on business needs.